Display Menu

Privacy Policy

The info below explains how Cititak processes information about you which is personally identifiable "Your Information" when you use the Cititak app or website ("Cititak"), whether you are a driver, passenger or simply a visitor. If you have any queries about how we use Your Information or have a complaint, please contact us.

 

HOW DO WE COLLECT AND USE YOUR INFORMATION?

WE MAY COLLECT AND PROCESS THE FOLLOWING DATA ABOUT YOU:

  • your name, contact details, other registration or profile and reporting information about your use of Cititak;
  • details required in order to collect and pay to you any fees as relevant;
  • location data;
  • driver performance, operational and financial details;

 

This information is only used within Cititak and not shared with any of our clients.

 

PASSENGERS

  • registration and payment details
  • location data

 

VISITORS

  • cookies information as set out here
  • other data that you choose to provide to us;

 

ALL

  • if you contact us, we may keep a record of that correspondence;
  • any other information provided by you pursuant to your use of Cititak.

 

WE USE YOUR INFORMATION IN THE FOLLOWING WAYS

  • to provide the Cititak services to you including processing any bookings and payments;
  • to monitor the use of Cititak Driver App;
  • to investigate any complaints or potential breaches of the service;
  • where you are a driver to provide you and other drivers with relevant reports including.
  • aggregate information based on other drivers' operation and financial performance.

 

INFORMATION WHICH WE MAY SHARE WITH THIRD PARTIES

We never disclose driver reporting information to 3rd parties (except pursuant to a court order or otherwise where required by law).

 

WE ONLY DISCLOSE YOUR INFORMATION (OTHER THAN DRIVER REPORTING INFORMATION) AS FOLLOWS:

  • to any suppliers and subcontractors (including payment providers) in order to fulfill the service;
  • if we (or a part of our business) are acquired by a third party, Your Information may be one of the transferred assets;
  • to any relevant public authority or law enforcement agency, including for example where we suspect you have committed a criminal offence or we suspect fraud where required by law, regulation or legal proceedings.

 

HOW DO WE PROTECT YOUR INFORMATION

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Your Information, we cannot guarantee the security of data transmitted to the Service; any transmission is at your own risk. Once we have received Your Information, we will use strict procedures and security features to prevent unauthorized access.

We may amend this privacy policy from time to time in order to reflect changes to the Service, including additional products or services offered by us. We will give you reasonable notice of any changes to the privacy policy.

 

 

© 2019 Cititak All rights reserved.